Culture
Our culture is centered on quality and customer service, both as an organization and as individuals.
Our hiring process is designed to select individuals who fit this culture of quality and customer service, as well
as for their technical capabilities and experience.
By fostering a system based on autonomy and flexibility, we cultivate conscientious, self-motivated employees, driven
by results.
The effectiveness of our culture is evidenced both internally and externally. Internally, we have a high retention
rate of 87% with 38% of our staff having been with ACRS for over five years. Externally, we have a 95% repeat business
rate – an excellent indicator of how our clients perceive the quality of our work and customer service focus.